Privacy Policy

Last updated: January 10, 2024

This Privacy Policy outlines the policies and procedures regarding the collection, use, and disclosure of your information when you utilize our service. It informs you about your privacy rights and how the law protects you.

By using the service, you agree to the collection and utilization of information as outlined in this Privacy Policy.

Interpretation and Definitions


Words with an initial capital letter have meanings defined under the following conditions. The following definitions apply regardless of whether they appear in singular or plural.


For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our service or specific parts of our service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party. “Control” refers to ownership of 50% or more of shares, equity interest, or other securities entitled to vote for the election of directors or other managing authorities.
  • Application: The software program provided by the company, downloaded by you on any electronic device, named Supabottle.
  • Company: Refers to Supabottle LTD, House 8, Road 5, Block A, Basila West Dhanmondi Housing, Dhaka – 1207, Bangladesh, referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement.
  • Country: Refers to Bangladesh.
  • Device: Any device capable of accessing the service, such as a computer, cellphone, or digital tablet.
  • Personal Data: Any information related to an identified or identifiable individual.
  • Service: Refers to the application.
  • Service Provider: Any natural or legal person processing data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the service, provide the service on behalf of the company, perform services related to the service, or assist the company in analyzing how the service is used.
  • Third-party Social Media Service: Refers to any website or social network website through which a user can log in or create an account to use the service.
  • Usage Data: Refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (e.g., the duration of a page visit).
  • You: Refers to the individual accessing or using the service, or the company, or other legal entity on whose behalf such an individual is accessing or using the service.

Collecting And Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may request certain personally identifiable information to contact or identify you. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Sexual orientation
  • Purchase history
  • Address, state, province, ZIP/postal code, city

Usage Data

Usage data is collected automatically when using the service. It may include information such as your device’s Internet Protocol address (IP address), browser type, browser version, the pages of our service visited, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When accessing the service through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our service or access it through a mobile device.

Information from Third-Party Social Media Services

The company enables you to create an account and log in to use the service through the following Third-party Social Media Services:

  • Google
  • Facebook

If you choose to register through or grant access to a Third-Party Social Media Service, we may collect Personal Data associated with your Third-Party Social Media Service’s account, such as your name, email address, activities, or contact list linked to that account.

You might also have the option to share additional information with the company through your Third-Party Social Media Service’s account. By providing such information and Personal Data during registration or otherwise, you grant the company permission to use, share, and store it in line with this Privacy Policy.

Use of Your Personal Data

The company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring usage.
  • To manage your Account: handling your registration as a user and providing access to different functionalities.
  • To contact you: using email, telephone calls, SMS, or other electronic communication for updates or informative communications.
  • To provide news, special offers, and general information about goods, services, and events unless you opt not to receive such information.
  • To manage your requests: attending and managing your requests.
  • For other purposes: data analysis, identifying usage trends, evaluating and improving our Service, products, services, marketing, and your experience.

Retention of Your Personal Data

The company will retain Your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. This includes compliance with legal obligations, dispute resolution, and enforcing legal agreements and policies. Usage Data may be retained for internal analysis purposes, with retention periods determined by security needs or improving service functionality.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the company’s operating offices and other locations where processing parties are located. This may involve transferring information to computers outside Your jurisdiction, subject to data protection laws differing from those in Your location. Your consent to this Privacy Policy and submission of information signifies agreement to such transfers. The company will ensure appropriate controls and security measures are in place for Your data.

Delete Your Personal Data

You have the right to delete or request assistance in deleting the Personal Data collected about You. The Service provides the ability to delete certain information, and You may update or delete Your information by signing in to Your Account. Requests for information removal can be made through emailing Deletion requests undergo an internal process and verification, with successful deletion occurring within fifteen (15) working days. However, certain information may be retained when a legal obligation or lawful basis exists.

Disclosure of Your Personal Data

Business Transactions:
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. Notice will be provided before Your Personal Data is transferred, and it becomes subject to a different Privacy Policy.

Law Enforcement:
Under certain circumstances, the Company may be required to disclose Your Personal Data as mandated by law or in response to valid requests from public authorities (e.g., a court or government agency).

Other Legal Requirements:
The Company may disclose Your Personal Data in good faith if such action is deemed necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Investigate or prevent possible wrongdoing in connection with the Service
  • Ensure the personal safety of Users or the public
  • Protect against legal liability

Security of Your Personal Data:

The security of Your Personal Data is paramount. We employ reasonable physical, electronic, and procedural safeguards to protect your information. Collection of data through the Site occurs on a secure server with firewalls in place. Users, however, acknowledge the inherent risks of data transmission over the internet, and while we take precautions, complete security cannot be guaranteed. Users are responsible for safeguarding login and password records.


Payment is currently made through cash on delivery as well as Bkash. Therefore, we do not store any sensitive data such as credit card information.

Links To Other Websites:

The Service may contain links to third-party websites. Clicking on these links directs You to third-party sites, and we recommend reviewing their Privacy Policy. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

Changes To This Privacy Policy:

We may update Our Privacy Policy periodically. Notification of changes will be through email and/or a prominent notice on Our Service, before the change takes effect. It is advised to review this Privacy Policy periodically for any changes, with updates becoming effective upon posting on this page.

Contact Us:

For questions about this Privacy Policy, contact us at:

By email:

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