OVERVIEW

Welcome to Supabottle.com:

Thank you for choosing Supabottle. This website is operated by Supabottle(registered as Supabottle LTD), and throughout this document, terms such as “We,” “Us,” and “Our” refer exclusively to Supabottle. Our website, Supabottle.com, provides access to information, tools, and services pertaining to Supabottle’s business operations, all of which are publicly available on the website. Your use of the website and its services signifies your acceptance of all the terms, conditions, policies, and notices officially stated herein.

Engagement with Our Services:

By visiting our website or making a purchase, you become a valued user engaging in our “Services.” This engagement implies your agreement to be bound by the following terms and conditions, also known as “Terms of Service,” “Terms of Use,” or simply “Terms.” These terms encompass additional conditions and policies referenced herein and/or accessible through hyperlinks. They are applicable to all users of the website, including but not limited to, browsers, vendors, customers, merchants, affiliations, and contributors of content.

Careful Consideration:

We kindly request that you carefully read these Terms of Service before accessing or using our website or services. Your access to or use of any part of the website signifies your legal acceptance of these Terms of Service. If you do not agree with all the terms outlined in this agreement, we regret to inform you that you may not access the website or use any of our services.

Updates and Changes:

Any new features, services, or tools introduced to our platform are also subject to the prevailing Terms of Service. The most current version of these terms is available on this page, and we reserve the right to update, modify, or replace any part of these Terms and Conditions. Changes will be communicated through updates on our website. Therefore, to stay informed about any alterations, we encourage you to periodically review this page. Continued use of, or access to the website following the posting of any changes indicates your acceptance of those modifications.

We appreciate your understanding and adherence to these terms as we strive to provide you with the best possible service.

SECTION 1 – GENERAL CONDITIONS:

By accepting these Terms of Service, you affirm that you have reached the age of majority in your current State or Province of residence. Alternatively, you confirm that you have obtained the necessary consent to permit any minor dependents under your care to use this website, provided you are of the age of majority in your State or Province of residence.

In the utilization of our products, you are prohibited from engaging in any illegal or unauthorized activities. Furthermore, you must adhere to all laws applicable in your jurisdiction, including, but not limited to, copyright laws. Transmission of any worms, viruses, or any code with a destructive nature is strictly prohibited. Any breach or violation of these Terms will result in the immediate termination of your Services.

We retain the right to decline service to any individual, at our discretion, for any reason and at any time. You acknowledge that your content, excluding credit card information, may be transmitted unencrypted, involving:

(a) transmissions over diverse networks; and (b) alterations to conform and adapt to the technical requirements of connecting networks or devices.

You are expressly prohibited from reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Service, the use of the Service, or access to the Service on the website through which the service is provided without obtaining our express written permission.

SECTION 2 – AVAILABILITY, PRICING, AND PAYMENT METHODS:

Availability and Pricing:

The availability and pricing of all items are contingent upon stock availability. In the event that the product(s) and services you have ordered are not available, Supabottle.com will promptly notify you. Our Customer Care team will then offer suitable alternatives to meet your preferences.

By engaging in a visit or making a purchase on Supabottle, you acknowledge and agree to comprehend that, due to the inherent nature of our business, availability may change even after an order has been placed. In situations where a product is no longer available, our Customer Care team will present alternative options or provide you with the choice to cancel your order entirely.

For pre-booked products/items, the delivery date will be determined by Supabottle.com in collaboration with the respective brands. The specified delivery date will be indicated on the product page. Delivery delays, if any, will be the responsibility of the respective brands. Please note that the delivery time applicable to regular or Supabottle office collection orders may not be applicable to pre-booked orders.

All prices are subject to change without prior notification. While every effort is made to maintain the accuracy of prices displayed on supabottle.com, they are not guaranteed to be precise. In the event of any discrepancy in pricing, you will be informed before dispatching the order. You will then have the option to proceed with the order or make an informed decision to refrain.

Service Modifications:

We retain the right to modify or discontinue any Service, or any part or content thereof, without prior notice. We shall not be held liable to any customer or third-party for any modifications, price adjustments, suspensions, or discontinuations of the Service.

Payment Methods:

Choosing the appropriate payment method is crucial when shopping with online stores. Supabottle offers two easy and convenient payment methods. The payment methods accepted by Supabottle.com are detailed in the chart below:

We value your convenience and are continuously working to enhance your shopping experience. We anticipate the addition of more payment methods in the near future. As we expand our offerings, we will keep you informed through updates on our website and communication channels. Your flexibility and understanding during this process are greatly appreciated.

By using our services, you agree to the existing payment methods and acknowledge the potential for additions or modifications in the future. We are committed to providing you with a secure and seamless payment experience.

SECTION 3 – PRODUCTS:

Supabottle exclusively offers its products online through Supabottle.com. These products or services may be available in limited quantities and are subject to return or exchange only in accordance with our Return and Replacement Policy.

Every reasonable effort has been made by Supabottle to ensure accuracy in presenting the product, including its original color and precise size. However, due to variations in your device’s display settings, potential technical issues, and differences in displays, there may be variations in the color or size of the actual product compared to the display image. Therefore, Supabottle cannot guarantee an exact match between the physical product and its display image. In the event that a product from Supabottle does not match its description, your sole remedy is to return it unused, adhering to all conditions outlined in our Return and Replacement Policy.

We retain the right, though not obligated, to restrict the sales of our products or services to any individual, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis. Furthermore, we reserve the right to limit the quantities of any products or services offered at any time. Descriptions of products or product pricing are subject to change at our sole discretion without prior notice. We also reserve the right to discontinue any product at any time.

SECTION 4 – ACCURACY OF BILLING AND ACCOUNT INFORMATION:

We retain the right to decline any order placed with us. At our discretion, we may restrict or cancel quantities purchased per person or per order. Such limitations may apply to orders placed under the same customer account, the same credit card, and/or orders utilizing identical billing and/or shipping addresses. In the event of an order modification or cancellation, we will make reasonable efforts to notify you via the provided phone number or email address at the time the order was placed. We also reserve the right to restrict or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

By accessing our store as a visitor or customer, you affirm your commitment to providing current, complete, and accurate account information for all purchases made. Additionally, you undertake to promptly update your account details, including email addresses, credit card numbers, and expiration dates, to facilitate seamless transactions and communication.

Each user account must be registered under a unique and distinct cell phone number and email address. Creation of multiple accounts under the same information is not permitted. In such instances, users are restricted from availing offers, deals, discount coupons, or gift coupons more than once during campaigns or other occasional sales. This policy ensures fairness and adherence to the terms outlined for our promotions and campaigns.

SECTION 5 – DISCOUNTS & ALLOWANCES:

Discounts and allowances (Coupon code, Promo code, Gift card code, Adjustment code, App discount, Occasional offers, or sign-up offers, etc.) represent reductions from the base price of products or services. The value of discount coupons or gift cards will not be refunded in the event of returns or exchanges after successfully using them for an order from Supabottle.com. Users with multiple accounts under the same cell phone number or email address are restricted from availing discounts or offers more than once, in accordance with our policy. Promotional SMS may contain the essential offer details, with comprehensive terms and conditions available on the website. Supabottle.com reserves the right to change, revise, or modify any discount offers or promotional allowances without prior notice, and customers are expected to comply accordingly. Multiple discount offers cannot be availed in a single order; for instance, if a customer uses 2X vouchers, they cannot concurrently use reward points or any other discounts along with the ordered item.

SECTION 6 – THIRD PARTY LINKS:

Certain content, products, and services available through our Service may include, either wholly or partly, materials from third parties, integrated to enhance your overall service experience.

Links to third-party websites on this site may redirect you to external sites that are not affiliated with Supabottle.com. We do not take responsibility for examining or evaluating the content or accuracy of such third-party materials, website content, services, or any other materials from third parties, and we disclaim any liability associated with them.

Supabottle.com is not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. It is essential to carefully review the policies and practices of third parties and ensure your understanding before engaging in any transaction. For any complaints, claims, concerns, or questions regarding third-party products or services, kindly direct your inquiries to the respective third party.

For more information, please refer to our Privacy Policy.

SECTION 7 – PERSONAL INFORMATION:

The submission of personal information through the store is regulated by our Privacy Policy. For more details, please visit our website and review our Privacy Policy.

SECTION 8 – ERRORS, INACCURACIES, AND OMISSIONS:

Occasionally, there may be information on our website or some Services that includes typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information or cancel orders, should any information on our website or any related platform be found inaccurate, without prior notice (including after order submission).

We assume no obligation to update, amend, or clarify information on our website or any related platform, including pricing information, except as required by law. The absence of a specified update or refresh date in the Service or on any related platform should not be interpreted as an indication that all information has been modified or updated.

SECTION 9 – ORDER CANCELLATION:

Supabottle.com is committed to delivering quality and authentic products to our customers. Therefore, we conduct Quality Control checks after receiving ordered products from authorized vendors. We reserve the right to cancel any order if quality issues are identified during these checks, ensuring our customers receive the best online shopping experience.

Additionally, we reserve the right to cancel any order if the product is unavailable or out-of-stock. Product unavailability may arise due to unforeseen inventory management issues, website management issues, vendor stock update problems, or any other unpredictable reasons.

SECTION 10 – PROHIBITED USES:

In addition to other prohibitions outlined in the Terms of Service, the use of the website or its contents is prohibited for the following:

• Engaging in any unlawful purpose.
• Soliciting others to perform or participate in any unlawful acts.
• Violating any international, federal, provincial, or national regulations, rules, laws, or local ordinances.
• Infringing upon or violating our intellectual property rights or the intellectual property rights of others.
• Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
• Submitting false or misleading information.
• Uploading or transmitting viruses or any other type of malicious code that may affect the functionality or operation of the Service or any related website, other websites, or the Internet.
• Collecting or tracking the personal information of others.
• Engaging in spam, phishing, pharming, pretexting, spider crawling, or scraping.
• Using the Service for any obscene or immoral purpose.
• Interfering with or circumventing the security features of the Service or any related website, other websites, or the Internet.
• Fake orders of any kind are strictly prohibited, and customers need to adhere to the company’s payment method policy to receive product deliveries. For example, intentionally not receiving a confirmed order will be considered a fake order.

Fake orders of any kind are strictly prohibited. Customers need to adhere to the company’s policy on payment methods to receive product deliveries. For example, intentionally not receiving a confirmed order will be considered a fake order.

We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.

SECTION 11 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY:

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. Results obtained from the use of the service may not be free from error, and we do not warrant the accuracy or reliability of such results. We may, from time to time, remove the service for indefinite periods or cancel the service at any time without prior notice, under different circumstances.

You expressly agree that your use of, or inability to use, the service is solely at your own risk. The service, and all products and services delivered to you through the service, are provided ‘as is’ and ‘as available,’ without any representation, warranties, or conditions of any kind, either express or implied.

In no case shall Supabottle, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, vendors, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service.

It must be noted that most of Supabottle’s products carry a warranty, and users can avail themselves of the warranty directly at any brand authorized servicing point or through Supabottle. However, any use of the product that results in injury, loss, or damage, whether direct or indirect, will not make Supabottle liable for providing servicing facilities if such use and its results are not covered by the product’s accompanying warranty provisions.

For more information, please visit our Warranty Policy page on our website.

SECTION 12 – INDEMNIFICATION:

As a user of the website and the services therein, you agree to indemnify, defend, and hold Supabottle harmless, along with our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, vendors, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or any documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 13 – SEVERABILITY:

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 14 – TERMINATION:

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof) as deemed fit.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us. They govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

SECTION 15 – GOVERNING LAW:

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed and interpreted in accordance with the applicable laws governing eCommerce in Bangladesh. Any and all actionable legal claims or proceedings arising out of, or in connection to this website, must be brought within the jurisdiction of a competent Court in Bangladesh.

SECTION 16 – CHANGES TO TERMS OF SERVICE:

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 17 – CONTACT INFORMATION:

For more information regarding the Terms of Service or if you have any queries or concerns, you can contact us. Any questions about the Terms of Service should be sent to us at support@supabottle.com.